FAQs
All of the products you see on the site are made by Nathan himself in Washington State.
Do you guarantee your products?Of course. If you are not happy with your product we will do everything we can to remedy it. Please refer to the return policy on the footer of the site for more information or contact us.
How long does shipping take?As we are starting out and trying out different shipping providers, we can really offer a generic answer of 'hopefully just a few days'.
This will depend on the product size, weight of course but also if we custom make something for you.
No matter what, we will always try to communicate to you whatever you need. When in doubt, contact us for help.
What types of wood are your cutting boards made from?
Our cutting boards are crafted from a variety of high-quality woods such as maple, walnut, cherry, sapele, purple heart, wenge, and padouk.
How should I care for and clean my cutting board?
We recommend hand washing your cutting board with mild soap and warm water. Avoid soaking it and let it air dry. Regularly apply food-grade mineral oil to maintain its condition.
Can I personalize a cutting board with a custom engraving?
Yes! We offer personalized engraving services to add a special touch to your cutting board. Simply select the engraving option when placing your order.
Are your cutting boards food-safe?
Absolutely! Our cutting boards are made from food-safe materials and are designed to meet the highest safety standards for food preparation.
Do you offer international shipping?
Unfortunately, we do not offer international shipping at the moment due to various reasons, including high shipping fees and customs fees. International shipping costs can be significantly higher, and customs fees and regulations vary from country to country, making it challenging to provide a seamless experience for our international customers. We apologize for any inconvenience caused and hope to expand our shipping capabilities in the future to better serve our global customer base.
Can I use your cutting boards for hot items or as a trivet?
While our cutting boards are heat resistant to a certain degree, we recommend using a trivet or hot pad for placing hot items directly on the surface to maintain the longevity of the board.
How thick are your cutting boards?
Our cutting boards typically range from 0.75 to 2.0 inches thick, providing a sturdy and durable surface for all your cutting and chopping needs.
Are the dimensions of the cutting boards accurate?
We strive to provide accurate measurements, but please note that due to the nature of woodworking, there may be slight variations in size from board to board.
Can I use your cutting boards for both meat and vegetables?
Yes, our cutting boards are versatile and can be used for a variety of food preparation tasks, including chopping vegetables, carving meats, and more. However, we recommend using separate boards for raw meat and other ingredients to prevent cross-contamination.